A New Era for Mobile Incident Reporting

Figure 1.1: Download the Camms.Incident Mobile App from the App Store (iPhone) or Google Play (Android) by searching for "Camms Incident Manager".

The latest Camms Risk Incident Mobile App is a complete technological upgrade, moving away from Xamarin (which is reaching end-of-life) to Flutter—a modern framework that ensures better performance, faster load times, and smoother interactions. With this transition, Camms guarantees a future-proofed solution, offering greater stability, security updates, and consistent usability across both Android and iOS.

This means:

• No more lag or crashes – The new platform delivers a high-performance experience, ensuring your team can log incidents without frustration.
• An improved user interface – A more intuitive, cleaner visual design makes navigating the app seamless.
• Accessibility enhancements – Future updates will introduce features aligned with Web Content Accessibility Guidelines (WCAG), ensuring usability for all employees, regardless of ability.

But performance and design are just the beginning. Let’s dive into the key features.

Key Features and Why They Matter

1. Real-Time Incident Logging

Users can log incidents on the go with just a few taps. Whether you’re a site manager in a construction firm reporting a safety hazard or a hospital administrator documenting an equipment failure, capturing incidents instantly ensures quicker resolution and compliance.

• Location tracking: Automatically pinpoint incident locations or manually adjust them on an interactive map. This is invaluable for industries like local government, emergency response, and logistics.
• Offline functionality: No network? No problem. The app allows users to log incidents even in remote areas, such as mining sites, oil rigs, or underground railway projects, and sync data once back online.

2. Enhanced Media Uploads

Need to document an incident with photos or videos? The app supports:

• Up to five attachments per incident (20MB per file).
• Direct camera access for capturing evidence on the spot.

This is crucial for compliance-heavy industries like finance (fraud documentation), insurance (claim assessments), and manufacturing (workplace safety audits).

3. Effortless Navigation & Configuration

• Quick login with Single Sign-On (SSO) – No need to remember yet another password.
• Customisable region selection – Ideal for global businesses managing multiple locations.
• Draft incidents for later editing – Unlike the desktop version, mobile users can save and modify drafts before submission (based on user permissions).

These features streamline risk management workflows, making them efficient, user-friendly, and tailored to the way different industries operate.

Figure 2.1: Tap the menu icon to access User Details, Home, Settings, or Log Out.

Figure 2.2: Tap the Register icon to view incidents, with tabs for multiple registers if applicable.

Figure 2.3: Tap the Filter icon to sort incidents. Tap an incident to view and update details.

For a detailed overview of features, functionalities, and the latest updates, see the Release Notes.

Who Benefits the Most?

This app is designed for organisations that need rapid, reliable, and structured incident reporting. Here’s how different sectors can leverage its capabilities:

• Local Government – City councils can report road hazards, workplace incidents, and security issues in real time.
• Finance & Insurance – Risk officers can document fraudulent activity or compliance breaches on the go.
• Mining & Construction – Site managers can log safety violations instantly, even in remote locations.
• Healthcare – Hospitals can record equipment failures, patient safety concerns, and emergency situations quickly.
• Retail & Hospitality – Store managers can capture customer safety incidents or operational disruptions effortlessly.

In every industry, fast and structured reporting ensures risks are mitigated before they escalate into costly problems.

Gain expert insights into the features, functionalities, and use cases of the new Camms Risk Incident Mobile App by watching our on-demand webinar.

How Camms Supports Your Organisation with the New Camms Risk Incident Mobile App

Investing in technology is just the first step, having the right support ensures you maximise its potential. The new Camms Risk Incident Mobile App is more than just an upgrade; it is backed by ongoing support, continuous enhancements, and expert guidance to help your organisation streamline risk incident management.

• Comprehensive Training & Support – Through Camms.College, users can access dedicated training materials, recorded webinars, and best-practice guides to get the most out of the app.
• Beta Testing & User-Driven Improvements – Early adopters can test new features, provide feedback, and shape future updates, ensuring the app meets real-world risk management needs.
• Future-Proofed Enhancements – With the transition to Flutter, Camms can roll out faster updates, introduce AI-driven risk insights, and continuously enhance performance, security, and usability.

For tailored support in aligning the functionality of the Camms.Risk Incident Mobile App with your organisation’s needs, connect with a Virtual Consultant for expert guidance and seamless integration.

Final Thoughts

The new Camms Risk Incident Mobile App brings real-time reporting, intuitive usability, and industry-specific functionality to risk management. It helps organisations respond faster, minimise risk exposure, and stay compliant. From workplace hazards in mining to security threats in finance and safety incidents in healthcare, it keeps your risk management strategy proactive and effective.

Join the Camms Community for discussions on incident management. Engage with industry experts and fellow users to explore the platform’s features, share insights, and enhance your expertise.